In process mining, who is responsible for articulating questions and identifying source tables with relevant data?

In process mining, identifying the questions to be investigated and determining which source tables contain the relevant data is primarily the responsibility of the users. Users, often stakeholders or individuals with first-hand knowledge of the business processes, have the best understanding of the operational context and the specific insights they are looking to derive from the data. They can effectively articulate their needs, which informs the analytical process.

While developers and business analysts play significant roles in implementing the technical aspects of data extraction and analysis, their focus tends to be on the deployment of technology and processes rather than on the initial identification of business requirements. Developers create and maintain the necessary tools, while business analysts help translate user needs into technical specifications. The automatic generation of insights typically relies on pre-defined algorithms and does not account for the interpretation of user-specific queries.

By emphasizing the perspective of the users, we recognize their critical part in bridging the gap between data and actionable insights in process mining.