What is a benefit of automation in Appian?

Automation in Appian provides the benefit of greater efficiency and cost savings by streamlining processes and reducing the need for manual intervention. By automating routine tasks, organizations can minimize human error, optimize resource allocation, and accelerate the speed at which processes are completed. This leads to not only reduced operational costs but also the ability to allocate resources to more strategic activities. Overall, automation enhances productivity by ensuring that tasks are performed consistently and quickly, contributing to a more efficient workflow. In turn, this efficiency can lead to increased customer satisfaction, as service delivery becomes faster and more reliable.