What is one of the main purposes of gathering user feedback during the Optimize Phase?

Gathering user feedback during the Optimize Phase is essential for measuring the impact and adoption of the application. This phase focuses on assessing how well the application meets user needs and expectations. By collecting feedback, organizations can understand user experiences, pinpoint areas for improvement, and determine the overall effectiveness of the application in achieving its intended goals.

User feedback serves as a vital component in evaluating the success of the application and identifying opportunities for enhancement. This data-driven approach ensures that any adjustments or updates to the application are informed by actual user experiences, leading to a more user-centered optimization process. Additionally, measuring impact and adoption is crucial for justifying resources, guiding future development, and ensuring sustained engagement with the application.