The choice of record events as a feature to extend existing data is based on its capability to enhance records by tracking changes and interactions within the data structure. Record events allow users to tie specific actions or changes in the record to workflows or notifications, thus providing a detailed history of interactions and relevant information around the record itself. This enables companies to respond swiftly to changes and maintain accurate data throughout its lifecycle, thereby extending the functionality of existing records beyond their initial creation.
In contrast, while smart services can automate processes within the Appian environment, they do not directly extend the existing data structure. Custom record fields are useful for adding specific data points to records, but they do not inherently provide the interaction or event-driven context that record events do. Record level security relates to permissions and access control around who can view or edit records, rather than enhancing or extending the data itself. Thus, record events stand out as a powerful way to enrich the existing data through dynamic interactions.