Which feature is associated with extracting and classifying documents and emails?

The feature associated with extracting and classifying documents and emails is AI Skills. This capability leverages artificial intelligence and machine learning technologies to analyze the content within documents and emails, thereby enabling automated extraction of relevant information and classification based on contextual understanding.

AI Skills can process large volumes of unstructured data and recognize patterns that can be used to categorize documents or extract specific data points effectively. This is particularly useful in scenarios such as processing customer communications, organizing documents based on predefined criteria, and improving overall data management accuracy.

In contrast, RPA primarily automates repetitive tasks and processes without necessarily analyzing content, Smart Services are predefined functions in Appian that perform specific tasks but do not inherently focus on document classification, and Business Rules help in decision-making based on established logic but are not directly related to the extraction and classification of documents and emails. Therefore, AI Skills stands out as the most appropriate feature for the task described.