Which of the following tasks can be addressed using Appian's automation capabilities? Select all that apply.

The tasks that can be addressed using Appian's automation capabilities include automating processes that streamline operations, improve efficiency, and enhance data management. Each choice represents a different type of capability within Appian's automation features.

The first option reflects the ability to enhance customer relationship management by automating the updating of customer information based on online search results. Appian provides the tools to automate such data retrieval and updates without manual intervention.

The second option involves the ability to handle document processing through classification and data extraction. This is another area where Appian excels, utilizing intelligent document processing capabilities to pull information from various document types automatically.

The third option indicates a challenge that might arise when dealing with legacy systems that lack modern APIs. While connecting to these systems can sometimes be more complex and might require specific workarounds or integrations, it does not inherently fall under automation capabilities as it does not imply a process that can be automated in the traditional sense.

Given the context of the question, performance of tasks such as automatically updating customer information and classifying/extracting data from documents directly aligns with the automation capabilities Appian offers. Therefore, recognizing that legacy system integration often requires additional considerations distinct from standard automation tasks is key to understanding the available automation functionalities.